Revenue assurance and fraud management professional with varied and unique background in finance and technology combined with a 20 years of experience in the field of telecommunication and online payment processing in specific to Fraud management, Revenue Assurance, Credit & Collections
Broad strategic and operational management skills joint international multicultural experience gained through moving across several operations and industries nationally and internationally field of revenue assurance, fraud management, finance and technology.
Working in the IT department involved in smooth day to day operation, system management, capacity planning, and technical support, Development in addition to setting up the environment for the new member banks as well as testing and certifications done during the implementation phase.
Responsible for developing the ATM's operations and handling all scenarios for the NCR and IBM automated teller machines for our own testing and certification environment.
Responsible for the installation and the configuration for a Tandem Himalaya k1002 Non Stop machine in addition to the Base24 used as an ATM driver.
Responsible for Y2K planning, implementation, testing, and certification for year 2000 NSK and Base24 modifications.
Planning and implementation for all the modifications, customization and maintenance for the product as well as periodical upgrades. Besides I was assigned to train and support the end users and write all related documentation.
EBC is an Egyptian bank's owned organization, established to provide high technology services for the financial sector in Egypt, Aiming to establish an infrastructure for Egyptian banks to provide shared services between banks in Egypt by establishing a central Switch and network connection to the member banks, and then launching services one at a time. EBC is the Major Electronic Fund Transfer Switch (EFT Switch) in Egypt, interconnecting all Banks (24-member bank).