Revenue assurance and fraud management professional with varied and unique background in finance and technology combined with a 20 years of experience in the field of telecommunication and online payment processing in specific to Fraud management, Revenue Assurance, Credit & Collections
Broad strategic and operational management skills joint international multicultural experience gained through moving across several operations and industries nationally and internationally field of revenue assurance, fraud management, finance and technology.
Structure the Financial Risk Management functions within the finance department including Revenue Assurance, Fraud, Credit, and Collections in order to support the operations growth phase and long term expansion plans.
Managing and leading a high performing team of 3 Sr. Managers along with their Subordinates.
Ensure the integrity of all revenue stream including Post Paid, Pre Paid, Roaming and Interconnect.
Product / Services Assurance including Pre & post launch assessments.
Drive and challenge business units on their assumptions of how they will successfully execute their plans.
Processes and systems monitoring to ensure integrity in reported results and resolving exceptions.
Leading Major Financial Assurance Projects / activities as billing migration, RA and international grey routing system implementation.
Develop new reporting models and metrics to improve accuracy, timeliness and efficiency of delivering revenues reporting and management dashboard.
Lead operations reviews (weekly, monthly) with cross-functional stakeholders including executives.
Undertaking the development formalization of all the financial risk management functions from scratch
My role as VP for Fraud management, Revenue Assurance, Credit and collection department is to establish the all related functions operational frame work across Etisalat Afghanistan operational departments in order to improve profitability through gaining visibility overall revenue streams and consequently reducing fraud losses, revenue leakage, costs while increasing recoveries ensuring maximum margin generation.
In addition to driving continues process improvements across different department and functions providing assurance for products, services and different revenue streams.