Revenue assurance and fraud management professional with varied and unique background in finance and technology combined with a 20 years of experience in the field of telecommunication and online payment processing in specific to Fraud management, Revenue Assurance, Credit & Collections
Broad strategic and operational management skills joint international multicultural experience gained through moving across several operations and industries nationally and internationally field of revenue assurance, fraud management, finance and technology.
Responsible for defining measurable team objectives, based on the corporate RA goals set by Group RA function.
Establishment of processes and controls frame work to anticipation possible revenue risks and ensure adequate documentation of RA control framework.
Providing the resources, guidance and other support required by the RA team to achieve the assigned objectives.
Establish suite of measures to be able to assess maturity and capability of the RA function and the controls in place for visibility, Enhancements and tuning purposes.
Providing regular and accurate reports on RA metrics, KPIs and other agreed goals to management within the operating business and to Mobinil shareholders.
Provide the local senior management (and shareholders) with visibility of RA strategy in operation and financial reporting.
Setting RA steering committee to provide governance of RA priority activities and action plans, and support a sustainable strategic approach to RA.
I established visibility of revenue flows and appropriate basic monitoring for the detection and response to revenue incidents and alerts. (More than EGP 2M of revenue leakages were identified and made visible during the Q1 2007)
Finalizing the deployment of the RAID revenue assurance system implemented by WeDo in 4 month, drawing on lessons learnt from other deployments within the FT group and my previous experience with the Fraud Management System Implementation.
Achieve the optimal operational value from existing RA tools and solutions represented in the TCG Test Drive and Upgrades)
Participated in the RA system project planning and implementation as well the local RA strategy formulation with the Group RA functions supporting wider organizational initiatives in the RA and Fraud area
Reporting Directly to Finance Vice President responsible for all of the operational activities of the local RA team within Mobinil, providing leadership, direction, setting targets and goals, as well as reporting results to senior management and the wider organization