Revenue assurance and fraud management professional with varied and unique background in finance and technology combined with a 20 years of experience in the field of telecommunication and online payment processing in specific to Fraud management, Revenue Assurance, Credit & Collections
Broad strategic and operational management skills joint international multicultural experience gained through moving across several operations and industries nationally and internationally field of revenue assurance, fraud management, finance and technology.
Combined technical and financial technical skills based on a a proven career track in IT banking / online transaction processing field over and above the core finance background and experience in the telecom industry which empowered me in the fraud, risk and RA arena.
Telecom Fraud & Revenue Assurance management with experience in both GSM and broadband data services
Training and consultancy experience, Skilled in creating Consumer Risk Management, Fraud and Revenue Assurance Consultancy programs, trainings and awareness workshops
Experience in developing operational financial fraud and RA strategies, processes, procedures, KPIs and the related operational control activities frameworks.
Experience in the selection and deployment of dedicated fraud & revenue assurance tools and solutions including Fraud Management System, Credit & Collections, RA System, and TCG.
Know-How of the operation and the employment of different credit / collection & fraud polices within highly competitive markets with insightful understanding over its impacts on the broad organizational commercials objectives and customers fulfillment obligation.
Capable of infusing the fraud risk management philosophy in the organization through spreading fraud and risk awareness and engaging the wide organization into risk management issues in order to establish & enforce an internal controlled environment where fraud in being made visible and will managed.
Expert in dealing with Products, Services and Promotions Assurance from a Fraud and Revenue Assurance prospective.
Possess mastery knowledge of Investigation, Analysis & Reporting